Terms of Purchase
Effective Date: September 2026
Doaeuoieio is an online tableware retailer offering a thoughtfully arranged selection of dining plates, dessert serving pieces, and coffee cups for various everyday occasions. Our merchandise is presented through three collections: Everyday Dining, Dessert Moments, and Coffee Rituals. Each collection is intended to help customers discover practical tableware that complements meals, desserts, and daily beverage routines.
This Sales and Purchase Agreement establishes the conditions governing purchases made through the Doaeuoieio website. Completing an order and providing the applicable payment indicates that you have read, understood, and agreed to these purchasing conditions, together with our Terms of Service and Privacy Policy. Please examine the relevant policies before proceeding with a transaction.
1. Purchasing Eligibility and Regulatory Responsibilities
Customers who purchase merchandise from Doaeuoieio confirm that they are 18 years of age or older and possess the legal authority necessary to enter into enforceable contractual obligations. By completing a transaction, purchasers also confirm that they are legally permitted to acquire and receive the items ordered.
Each customer is responsible for verifying that purchasing, importing, receiving, and using the selected merchandise is consistent with the applicable legislation and regulatory requirements of their jurisdiction.
Subject to relevant legal restrictions, communications exchanged with our support representatives may be reviewed, recorded, stored, or otherwise retained. This may include telephone conversations, electronic correspondence, and other customer service interactions. Such records may assist with purchase verification, transaction security, service evaluations, customer assistance, and improvements to our operational processes.
2. Personal Data Handling and Transaction Authorization
During interactions with Doaeuoieio, customers may provide certain personal details, such as names, account credentials, communication information, payment-related records, or other data necessary to facilitate purchases and store services. Information collected through these activities is managed in accordance with our Privacy Policy, using appropriate operational procedures intended to support responsible data handling and protection.
When you complete a purchase, you permit Doaeuoieio to process the information reasonably needed to verify payment, administer the transaction, prepare the merchandise for dispatch, coordinate delivery, provide purchase notifications, and respond to matters concerning your order.
Depending on the nature of the inquiry or transaction, we may provide relevant communications through our online platform, electronic mail, telephone contact, or other customer assistance channels made available by our store.
Our Privacy Policy and related provisions may be amended when operational or legal circumstances require updates. Where applicable legislation permits, continued access to or use of our website following the effective date of revised provisions will be subject to those updated terms. Customers are encouraged to check our published policies periodically.
3. Purchase Verification, Order Approval, and Cancellations
Placing an order on the Doaeuoieio website constitutes a request to purchase merchandise and does not, by itself, guarantee that the transaction has been accepted or that fulfillment will proceed.
We may examine submitted orders before processing them and, where reasonable circumstances justify additional review, authorize, temporarily suspend, request further verification for, or reject a purchase.
Orders may be canceled when the requested merchandise cannot be supplied, additional payment or security checks are necessary, or an issue involving product pricing, administrative records, or technical systems affects the transaction.
Where additional confirmation is reasonably required, we may contact the customer before the merchandise enters the shipping process to obtain information necessary to validate or complete the purchase.
If an order for which payment has already been collected is canceled and reimbursement is due, the applicable amount will ordinarily be credited through the original payment channel. The timing and processing of the reimbursement may depend on the procedures maintained by the relevant financial institution or payment service provider.
To the extent allowed by law, we may update, correct, replace, or withdraw merchandise listings, displayed prices, promotional arrangements, and inventory information without providing advance notification.
4. Merchandise Listings, Photography, and Product Details
Doaeuoieio endeavors to provide customers with useful information about the tableware available through our store. Product pages may contain photographs, descriptive information, dimensions, specifications, and other details intended to assist customers when evaluating their purchases.
Despite our efforts to present accurate information, small variations or unintended discrepancies may occasionally occur. Differences can result from photographic lighting, individual device displays, manufacturing adjustments, updates to product designs, or other comparable factors.
We cannot assure that every image, measurement, product characteristic, written explanation, or catalog entry will be entirely free of inaccuracies or reproduced identically across all viewing devices.
Customers who receive an item that differs materially from the corresponding product listing may submit a request for assessment in accordance with our applicable Return and Refund Policy.
Abbreviated product previews, quick-view features, and other condensed shopping displays are intended to simplify browsing and may not contain every relevant merchandise detail. We recommend reviewing the complete product description before finalizing an order.
5. Price Accuracy and Transaction Adjustments
We take reasonable measures to keep merchandise prices current and correctly displayed. Nevertheless, inaccuracies may occasionally result from data entry mistakes, software malfunctions, technical disruptions, or administrative oversights.
When an incorrectly stated price is identified, Doaeuoieio may update the affected product information and, where legally permissible, refuse to complete a transaction that relies on the inaccurate amount.
Should a pricing inconsistency come to our attention after an order has been submitted, we may cancel the relevant purchase and inform the customer through the email address supplied during checkout.
If payment was received for an order that is subsequently canceled because of a pricing error, any applicable reimbursement will be arranged. We may also revise incorrect price displays after the discrepancy has been discovered.
6. Stock Information, Order Fulfillment, and Shipping Timeframes
Stock quantities and availability indicators presented on the Doaeuoieio website are intended to reflect the estimated availability of merchandise when the information is displayed.
A product marked as available should not be interpreted as a commitment that the item can be packed or dispatched immediately.
Our team makes reasonable efforts to handle confirmed purchases and arrange fulfillment without unnecessary delay. However, standard delivery may take up to 30 calendar days from the date on which the corresponding payment has successfully cleared.
Actual processing and transportation periods may vary because of the recipient's location, chosen shipping arrangements, customs inspections, carrier operations, stock conditions, logistical disruptions, or other circumstances affecting the delivery process.
If an ordered item becomes unavailable after the purchase request has been received, we will notify the customer by email, cancel the affected item when appropriate, and organize any refund that may be due.
Unless an express commitment is provided otherwise, shipping schedules, projected arrival dates, and transportation estimates communicated by Doaeuoieio are informational estimates rather than guaranteed delivery deadlines.
7. Cross-Border Purchases and Local Product Requirements
Orders shipped internationally may be subject to destination-specific legislation, product standards, import restrictions, and other regulatory conditions. Customers ordering merchandise for delivery outside the originating market should carefully consider the following matters:
- Manufacturer warranties, where provided, may apply only within designated countries or territories and might not extend to the customer's delivery destination.
- Certain forms of local product support, technical assistance, or specialized after-sales service may not be accessible in every region.
- Product instructions, care recommendations, safety notices, and accompanying documentation may be supplied exclusively in English.
- Packaging information, labeling, product characteristics, certification details, or design features may not correspond to every regulatory requirement in the receiving country or territory.
- If any purchased merchandise contains electrical elements, local differences in operating voltage, plug configuration, or electrical specifications may require appropriate conversion equipment or compatible adapters.
Before submitting an international purchase, customers must determine whether the selected merchandise can legally be imported, delivered, possessed, and used within the intended jurisdiction.
The purchaser is responsible for observing applicable import laws, destination-specific product restrictions, and requirements imposed by competent local authorities.
8. Import Duties, Customs Assessments, and Additional Taxes
Some purchases may include taxes, transaction charges, or other applicable costs collected directly during checkout when those amounts are specifically identified in the order summary.
The assessment and collection of such charges depend on the transaction details, checkout disclosures, and legal requirements that apply to the purchase.
Unless our checkout information expressly confirms that destination-related charges have already been included, the customer is responsible for additional assessments imposed by customs authorities or other government agencies.
Such expenses may include import duties, customs processing fees, tariffs, value-added taxes, import-related taxation, clearance charges, or similar amounts required for delivery into the destination jurisdiction.
We recommend that customers purchasing from another country investigate potential import expenses and local tax obligations before authorizing payment.
9. Governing Legal Provisions and Merchant Identification
The interpretation of this Sales and Purchase Agreement and transactions conducted through the Doaeuoieio online store will be subject to the commercial legislation and other legal requirements applicable to the particular transaction.
No provision of this Agreement is intended to eliminate, diminish, or otherwise restrict mandatory consumer protections or statutory entitlements that cannot lawfully be excluded or limited.
The following company administers the commercial activities associated with the Doaeuoieio online store:
- Store Name: Doaeuoieio
- Legal Operating Company: HONGKONG WENQIN LIMITED
- Registered Business Address: Unit C, Room Z908 9/F, Winning House, No. 72-76 Wing Lok Street, Sheung Wan, Hong Kong
Customer Assistance and Agreement Inquiries
For questions concerning these purchasing conditions, requests for clarification about a transaction, or assistance with an existing order, customers may communicate with our support team using the contact information below.
- Support Email: support@doaeuoieio.com
- Customer Service Telephone: +1 (570) 432-8750
We encourage customers to reach out whenever clarification or support is needed regarding an order or the provisions of this Agreement. Our representatives will assess the information provided and endeavor to offer assistance appropriate to the circumstances.