Privacy Notice

Effective Date: October 2026

Doaeuoieio is an online tableware store managed by HONGKONG WENQIN LIMITED. We recognize the importance of protecting customer privacy and handling personal information responsibly. This Privacy Policy explains what information may be obtained through our website, why it may be used, how it is managed and protected, and what choices or legal rights may be available to individuals who interact with our services.

This policy applies when customers visit our online store, communicate with our representatives, or purchase merchandise from our Everyday Dining, Dessert Moments, and Coffee Rituals collections.

1. Categories of Personal Information Collected

To support online retail operations, administer purchases, and respond to customer inquiries, Doaeuoieio may collect or process several types of personal and technical information.

  • Information Provided Directly by Customers: When registering an account, placing an order, completing an online form, or contacting customer assistance, you may provide details such as your full name, email address, telephone number, billing information, delivery address, and other information relevant to the requested service.
  • Transaction and Payment Information: Payments are handled through independent payment processing companies that maintain security procedures appropriate to their services. Doaeuoieio does not intentionally retain complete payment card numbers or card security verification codes on servers operated directly by our business.
  • Device and Website Interaction Information: When visitors access our website, cookies and comparable digital technologies may collect information about their devices and browsing activities. Such data may include Internet Protocol addresses, browser characteristics, operating systems, device information, and interactions with website pages, merchandise listings, or available features.

2. How Personal Information May Be Used

Information obtained through Doaeuoieio may be processed for legitimate retail, administrative, operational, and customer service purposes.

  • Purchase Administration and Delivery Coordination: Relevant customer details may be used to confirm transactions, facilitate payment processing, prepare merchandise, organize transportation, and communicate information concerning order status or delivery arrangements.
  • Website Performance and Customer Experience: Information about how visitors interact with our store may help us evaluate website functionality, improve navigation, review merchandise presentation, assess technical performance, and enhance the overall online shopping experience.
  • Customer Communications and Marketing Activities: We may use relevant information to respond to inquiries, provide purchase-related notifications, and distribute promotional communications where legally authorized. When applicable legislation requires consent for marketing activities, such communications will be subject to the necessary consent requirements.
  • Transaction Security and Fraud Detection: Information may be examined to identify suspicious purchasing behavior, investigate potentially unauthorized activities, reduce operational security risks, and help protect our customers, website infrastructure, and business services.

3. Information Security and Protective Procedures

We seek to apply reasonable organizational and technical practices intended to reduce risks associated with the handling of customer information.

  • Secure Information Transmission: Our online store may use SSL/TLS encryption or comparable protective technologies designed to help safeguard information exchanged between visitors' browsers and the systems supporting our website.
  • Controlled Access to Customer Data: Personal information is made accessible only to personnel and authorized external service providers who reasonably need it to perform legitimate business activities and who are subject to appropriate confidentiality or information-handling responsibilities.
  • Payment Processing Safeguards: Financial transactions are administered through third-party payment processors that maintain security measures relevant to their operations and applicable payment card industry standards.

4. External Service Providers and Advertising Partners

Doaeuoieio does not rent or sell customer personal information to third parties in return for direct monetary compensation.

However, certain information may be disclosed to authorized service providers when reasonably necessary to maintain website operations, complete payment transactions, fulfill purchases, coordinate delivery, respond to customer requests, analyze website activity, or evaluate advertising performance.

Our store may also use digital measurement, analytics, and advertising technologies to understand website engagement and assess the effectiveness of promotional activities.

Where external providers independently process information, their handling of that information may be governed by their own privacy notices and data protection practices.

  • AppLovin (Axon): Advertising-related services may include campaign attribution, promotional performance analysis, advertising measurement, and associated marketing technologies. Additional information is available through the AppLovin Privacy Policy.
  • Meta Platforms: Services associated with Meta may support advertising campaigns, social media functionality, audience analysis, and other digital marketing activities. Please consult the Meta Privacy Policy for further details.
  • Google Services: Google technologies may be used for website analytics, traffic assessment, search-related services, advertising attribution, and performance measurement. More information can be found in the Google Privacy Policy.

5. Cookies and Related Tracking Technologies

Doaeuoieio may use cookies and similar technologies to support essential website operations, maintain shopping functionality, evaluate visitor activity, and improve the online retail experience.

Depending on their purpose and configuration, these technologies may assist with the following activities:

  • Remembering selected dining plates, dessert plates, coffee cups, and other merchandise in a customer's shopping cart while they browse the website or proceed through checkout.
  • Assessing website visits, browsing behavior, customer interaction patterns, and general store performance through Shopify or other analytical service providers.
  • Supporting merchandise recommendations, advertising attribution, promotional campaign measurement, and related marketing activities, potentially including technologies associated with AppLovin.

Customers may have options to control or limit certain cookies through their browser preferences or privacy management features made available on our website.

Please understand that restricting particular cookies or related technologies may affect the operation of shopping carts, checkout processes, account features, or other website functions.

6. Personal Information Relating to Children

Doaeuoieio is intended for adult customers and does not knowingly seek personal information from individuals younger than 13 years of age.

If we discover that information relating to a child under 13 has been obtained without the appropriate authorization, we will take reasonable steps to assess the circumstances and remove the information where required by applicable privacy legislation.

7. California Online Privacy Protection Act Information

Where the California Online Privacy Protection Act, commonly referred to as CalOPPA, applies to our operations, Doaeuoieio seeks to address relevant transparency requirements through appropriate website practices.

  • Website Access: Visitors may ordinarily explore our merchandise and browse the online store without establishing a customer account. However, certain information may be required to complete transactions or access particular services.
  • Availability of This Policy: We intend to make this Privacy Policy accessible through a suitable link located in the footer of our website.
  • Browser Do Not Track Preferences: The manner in which browser-based Do Not Track (DNT) requests are handled may depend on the technologies and independent service providers used by our website. We cannot guarantee that all third-party services recognize or respond to these signals consistently.

8. Data Protection Rights Within the European Economic Area

Individuals located in the European Economic Area may be entitled to specific protections concerning their personal information under the General Data Protection Regulation (GDPR) and other relevant privacy legislation.

Depending on the circumstances and applicable legal conditions, these rights may include obtaining access to personal data, requesting corrections to inaccurate information, seeking deletion, restricting particular processing activities, receiving information in a portable format, or objecting to certain uses of personal information.

Customers wishing to submit a privacy-related request may contact support@doaeuoieio.com.

Before responding to a request involving personal information, we may seek reasonable verification details to confirm the identity and authority of the individual submitting it.

9. Privacy Protections for California Residents

Eligible California residents may possess certain rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA).

Depending on the circumstances and legal requirements, these rights may include requesting access to particular personal information, seeking correction or deletion, and opting out of activities legally categorized as the sale or sharing of personal information.

Doaeuoieio does not provide customer personal information to third parties in exchange for direct monetary payment. Nevertheless, some information disclosures associated with advertising, audience measurement, or analytics technologies may fall within the legal definitions of selling or sharing personal information under California privacy legislation.

Where legally required, eligible individuals may submit privacy inquiries or requests to exercise applicable opt-out rights by contacting support@doaeuoieio.com.

10. Security Incidents and Required Notifications

If Doaeuoieio becomes aware of a potential security incident affecting personal information, we will undertake reasonable efforts to investigate the event, evaluate the circumstances, contain identified risks where appropriate, and address relevant security concerns.

When applicable legislation requires notification, affected individuals and competent regulatory authorities will be informed within the legally prescribed timeframe.

Depending on the nature of the incident and applicable requirements, communications may be delivered through email or through an appropriate notice made available on our website.

11. Promotional Emails and Electronic Marketing Standards

Doaeuoieio aims to conduct commercial email communications in accordance with applicable marketing regulations, including relevant requirements established under the CAN-SPAM Act.

Our practices may include the following measures:

  • Accurate Sender Identification: Promotional messages should identify their sender appropriately and use subject lines that reasonably describe the content and purpose of the communication.
  • Unsubscribe Availability: Marketing emails should provide recipients with an accessible method for requesting removal from promotional mailing lists.
  • Handling Opt-Out Requests: Valid requests to discontinue marketing communications will be processed within the period required by applicable legislation.

12. Business Identification and Privacy Assistance

If you have questions about this Privacy Policy, would like to exercise an applicable personal information right, or require assistance with a privacy-related concern, you may contact Doaeuoieio using the information provided below.

  • Store Name: Doaeuoieio
  • Legal Operating Company: HONGKONG WENQIN LIMITED
  • Registered Business Address: Unit C, Room Z908 9/F, Winning House, No. 72-76 Wing Lok Street, Sheung Wan, Hong Kong
  • Customer Support Email: support@doaeuoieio.com
  • Customer Support Telephone: +1 (570) 432-8750

We encourage customers and website visitors to contact our support team whenever clarification is needed regarding the collection, handling, or protection of their personal information. Privacy-related inquiries will be reviewed in accordance with this policy and applicable legal requirements.